Company Profile
Reliable logistics solutions through integrity, competitive pricing, and exceptional customer service.
Company Profile
Our History
Founded in 2012 in Hamilton, Ontario, by Mitchell Laufman, our company has since relocated to the scenic Central Frontenac region of Eastern Ontario. Mitchell’s journey into the shipping industry began over two decades ago when he started working in the shipping and receiving department of a large manufacturing facility. With an inherent passion for logistics and transportation, he pursued professional training and earned his AZ License, which enabled him to transition into a career as a professional driver. Over the years, Mitchell built a wealth of hands-on experience, delivering both local and long-haul loads across a wide range of routes. This deep understanding of the logistics landscape laid the foundation for what would eventually grow into a trusted name in the freight and logistics industry.
Building on Our Legacy
Today, our company continues to expand on Mitchell’s legacy of excellence. We are dedicated to providing exceptional customer service, ensuring timely and efficient deliveries, and upholding a commitment to quality in every aspect of the shipping and logistics process. Through hard work, dedication, and a focus on customer satisfaction, we strive to exceed expectations and continue building strong relationships across the industry.
Our Mission
At Sandy Bay Freight, our mission is to provide reliable logistics solutions through integrity, competitive pricing, and exceptional customer service. We build lasting partnerships with transparent communication and problem-free shipping, ensuring every shipment is handled with care. Committed to innovation and efficiency, we strive to simplify freight management while exceeding expectations
Our Vision
Our vision is to become a trusted leader in the logistics industry, known for delivering seamless and innovative freight solutions that drive growth for our customers. We aim to set the standard for excellence by fostering strong relationships, empowering our carriers, and consistently improving our services to meet the evolving needs of the supply chain. Through our dedication to quality and efficiency, we strive to make shipping simpler, faster, and more reliable for businesses across North America
Our Core Values
At Sandy Bay Freight, we are driven by a commitment to excellence, integrity, and collaboration. Our core values shape every aspect of our business:
Customer Service Excellence: We prioritize delivering exceptional customer service, ensuring that our clients receive consistent support and solutions throughout the shipping process.
Availability and Accountability: We are always available to address any issues that may arise during shipment. Our team takes full responsibility for ensuring that every freight move is handled with care and precision.
Honesty and Fairness: We believe in transparent, honest communication, and we offer fair pricing that reflects the value of our service without compromising quality.
Fair Treatment of Carriers: Our success is built on partnerships. We treat our carriers with respect and fairness, ensuring they benefit from the prosperity of our ventures.
Efficiency and Reliability: We aim to make the freight process as seamless as possible for both our customers and carriers, striving to eliminate issues and inefficiencies so that shipments arrive on time and as expected.
At Sandy Bay Freight, these values are not just principles we talk about—they are the foundation of every decision we make, and they guide us in building long-lasting, mutually beneficial relationships with our customers and carriers.
As a regular cross border metal distributor, I have consistently struggled with reliable freight, at competitive pricing. Enter Sandy Bay Freight; Mitch and his team have proven time and time again that they are up to the task. Answering all questions in a timely manner. Reviewing customs documents and ensuring our LTL + FTL loads seamlessly cross the border without delay. Sandy Bay Freight is a one stop shop to get your goods delivered on time, at a great rate. Their service goes above and beyond your typical freight broker. End to end service with updates along the way. I couldn’t ask for a better partner. Looking forward to working together for years to come.
Mitch at Sandy Bay has serviced Scotts Canada for many years and has provided great personal service and attention to detail on products needed from our production facilities in the US. Understanding his customers’ needs and fulling delivery commitments has been a great asset for our team to work with.
As technology services provider, partnering with Sandy Bay Freight has been one of the most rewarding business relationships we’ve developed. From the very beginning, their team has shown exceptional professionalism, transparency, and a deep understanding of the logistics industry. They maintain open lines of communication, ensuring we’re always on the same page, and their fair, straightforward approach to negotiations has fostered a strong sense of mutual respect. Sandy Bay Freight truly values its vendors, and it’s clear they are committed to building long-lasting, successful partnerships. We couldn’t ask for a better company to work with.”