Frequently Asked Questions
We’ve compiled answers to some of the most common questions about our freight brokerage services. Whether you’re a first-time shipper or a seasoned logistics professional, this resource will help clarify how we work, what to expect, and how we ensure smooth and reliable transportation solutions.
Common Freight Brokering Questions
What services does Sandy Bay Freight offer?
Sandy Bay Freight specializes in freight brokerage, connecting businesses with reliable trucking carriers to ensure the safe and timely delivery of goods. We handle everything from full truckload (FTL) to less-than-truckload (LTL) shipments across Canada and the USA, offering competitive pricing and seamless logistics management.
How does the freight brokering process work?
As a freight broker, we act as the intermediary between shippers and carriers. When you need to ship goods, we find the best available carriers based on your specific requirements. We handle all the logistics, from negotiating rates to scheduling pickups and drop-offs, ensuring that your freight is delivered efficiently and on time.
What types of freight can Sandy Bay Freight handle?
We can manage a wide variety of freight types, including general cargo, refrigerated goods, dry bulk, and more. Whether you need a dedicated truck for a full load or just a portion of a truck for smaller shipments, we can accommodate your needs with our extensive network of carrier partners.
How do you ensure the safety and reliability of your carriers?
We carefully vet all our carriers to ensure they meet our strict safety and insurance standards. Each carrier must provide proof of insurance, maintain good standing with the Department of Transportation, and comply with all regulatory requirements. We continuously monitor performance to ensure the highest level of service.
How can I track my shipment with Sandy Bay Freight?
Once your shipment is on the road, we provide tracking updates and maintain open communication throughout the process. You can rely on us to keep you informed of your freight’s status, from pickup to final delivery, ensuring peace of mind and full transparency.
As a regular cross border metal distributor, I have consistently struggled with reliable freight, at competitive pricing. Enter Sandy Bay Freight; Mitch and his team have proven time and time again that they are up to the task. Answering all questions in a timely manner. Reviewing customs documents and ensuring our LTL + FTL loads seamlessly cross the border without delay. Sandy Bay Freight is a one stop shop to get your goods delivered on time, at a great rate. Their service goes above and beyond your typical freight broker. End to end service with updates along the way. I couldn’t ask for a better partner. Looking forward to working together for years to come.
Mitch at Sandy Bay has serviced Scotts Canada for many years and has provided great personal service and attention to detail on products needed from our production facilities in the US. Understanding his customers’ needs and fulling delivery commitments has been a great asset for our team to work with.
As technology services provider, partnering with Sandy Bay Freight has been one of the most rewarding business relationships we’ve developed. From the very beginning, their team has shown exceptional professionalism, transparency, and a deep understanding of the logistics industry. They maintain open lines of communication, ensuring we’re always on the same page, and their fair, straightforward approach to negotiations has fostered a strong sense of mutual respect. Sandy Bay Freight truly values its vendors, and it’s clear they are committed to building long-lasting, successful partnerships. We couldn’t ask for a better company to work with.”