Privacy Policy
Sandy Bay Freight Brokers & Consultants Inc.
Sandy Bay Freight Brokers & Consultants Inc. (“we,” “our,” “us”) operates the website www.sandybayfreight.com (“the Site”). This Privacy Policy outlines how we collect, use, and disclose personal information provided by users of the Site and our services.
By using our Site, you consent to the collection and use of your personal information as outlined in this Privacy Policy. This policy constitutes a binding agreement between you and Sandy Bay Freight Brokers & Consultants Inc. regarding your use of the Site and our services.
1. Information Collection and Use
When you interact with our Site, we may request certain personally identifiable information from you, including but not limited to your name, address, email, phone number, and company details (“Personal Information”). We collect and use this information to:
- Provide freight brokerage and consulting services.
- Communicate with you about services, pricing, and updates.
- Process payments and manage shipments.
- Improve the Site and our customer services.
We may also collect additional personal information as needed for specific services or programs.
2. Consent and Access to Information
By submitting your Personal Information through our Site or services, you consent to our use of the information for the purposes outlined in this Privacy Policy. You have the right to request access to your information, including details on how it is being used and to whom it may have been disclosed.
If you wish to access, correct, or delete your personal information from our systems, please contact us at the email provided below. We will respond to such requests in a timely manner, subject to any legal or contractual obligations.
3. Use of Cookies
Like many websites, we use cookies to collect non-personally identifiable information to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you on future visits and remember your preferences.
You may choose to disable cookies by adjusting your browser settings; however, disabling cookies may affect your ability to use some features of our Site.
4. Electronic Payments
For transactions conducted through our Site, payments are processed securely through third-party providers such as PayPal or other payment gateways. Sandy Bay Freight does not store any credit card information on our servers or physical systems. Your payment data is handled exclusively by the payment processor in accordance with their privacy and security policies.
5. Security of Personal Information
We are committed to protecting your personal information and use industry-standard security measures, including encryption and firewalls, to safeguard data from unauthorized access. However, no data transmission over the internet can be guaranteed as completely secure, and we encourage you to take steps to protect your own information.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the services requested or as required by law. Once your personal data is no longer needed, we will take steps to securely delete or anonymize it.
7. Disclosure of Information
Your personal information will not be disclosed to third parties except in the following cases:
- To third-party service providers who assist in the operation of our business, such as shipping carriers, IT support, or payment processors.
- If required by law, including in response to legal requests, court orders, or government inquiries.
- If necessary to protect our rights, enforce our policies, or ensure the safety of our users.
- In connection with a potential sale, merger, or acquisition of our business, where personal information may be transferred as part of the transaction.
We do not sell or lease your personal information to third parties.
8. Changes to this Privacy Policy
This Privacy Policy is effective as of October 2024 and will remain in effect until any future updates or modifications. We reserve the right to revise this Privacy Policy at any time. Any changes will be posted on this page and will be effective immediately upon posting.
By continuing to use our Site after any changes have been made, you agree to the revised policy. If the changes are significant, we may notify you via email or by posting a notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Privacy Officer
Sandy Bay Freight Brokers & Consultants Inc.
Email: privacy@sandybayfreight.com
We will respond to your inquiries promptly and address any concerns regarding the handling of your personal information.